Training sessions for your team are only valuable if they match your objectives and needs, reduce stress, and increase productivity. The value is what you and your team take away from a training session.
Every member of your administrative team will improve communication and problem-solving skills—enabling you to boost productivity and better meet patient needs. Your team will cultivate and perfect:
- Communication skills, including productive team meetings, patient hand-offs, and relationship-based telephone communication and patient agreements.
- Process improvements, including patient surveys, recare and reactivation systems, and effective scheduling.
- The value is what you and your team take away from a training session.